FAQs

What is Maati Ghar?

Maati Ghar is a platform dedicated to showcasing and promoting the rich cultural heritage of Jharkhand through its traditional arts and crafts. We collaborate with local artisans to bring you authentic handmade products that celebrate the vibrant cultural tapestry of the region.
Where are your products made?

Our products are meticulously crafted by skilled artisans from various regions of Jharkhand. Each piece is handmade using traditional techniques passed down through generations, ensuring authenticity and quality.
Are your products ethically sourced?

Yes, we are committed to ethical sourcing practices. We work directly with artisans, ensuring fair wages and safe working conditions. By supporting Maati Ghar, you are contributing to the livelihoods of these talented craftsmen and women.
Do you offer customization options?

While many of our products are one-of-a-kind pieces, we may be able to accommodate certain customization requests. Please contact us with your specific requirements, and we will do our best to fulfill them.
Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options for businesses, organizations, and individuals looking to purchase larger quantities of our products. Please contact us for more information on wholesale pricing and terms.
What payment methods do you accept?

We accept payments through various secure channels, including credit/debit cards, net banking, and digital wallets. Your payment information is encrypted and protected to ensure a safe shopping experience.
What is your shipping policy?

We offer nationwide shipping for all our products. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy page for detailed information.
What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within seven days of receipt to initiate a return or exchange. Visit our Returns & Exchanges page for more details.
How can I contact customer support?

For any inquiries or assistance, please reach out to our dedicated customer support team via email at maatikaghar@gmail.com or call at 7260815628. We are here to help you with any questions or concerns you may have.
How can I stay updated on new arrivals and promotions?

To stay informed about our latest products, promotions, and events, follow us on social media. You'll be the first to know about exciting updates from Maati Ghar!